Frequently Asked Questions
Everything you need to know about your bulk vaping supplies.
Do you require age verification for wholesale orders?
Yes, in compliance with federal and state laws, all customers must complete a business age verification process and provide a valid tobacco retail license before their first order is processed.
What is the minimum order quantity (MOQ) for bulk pricing?
Our minimum order quantity varies by brand, but generally, we require a minimum opening order of $500 to qualify for wholesale tier pricing.
How long does shipping take for large electronic hardware orders?
Orders are typically processed within 24-48 business hours. Domestic shipping via freight or ground usually arrives within 3-7 business days depending on your location.
What is your policy on defective electronic hardware?
We offer a 30-day warranty on all electronic mods and pod systems. If a device is DOA or manufacturer-defective, please submit a claim through our portal for a replacement or store credit.
Are the e-liquids and hardware you sell authentic?
Absolutely. We source all products directly from the manufacturers or authorized master distributors to ensure 100% authenticity and safety for your customers.
Which payment methods do you accept for wholesale accounts?
We accept all major credit cards, ACH bank transfers, and wire transfers. Please note that wire transfers may expedite the processing of high-value orders.